Failed generations
Provider failures, validation failures, or unsafe prompt blocks should not consume credits. Contact support if your balance looks wrong after a failed call.
REFUND_POLICY
How refund reviews work for subscriptions, credit packs, failed generation calls, and billing mistakes.
Updated July 1, 2026
Provider failures, validation failures, or unsafe prompt blocks should not consume credits. Contact support if your balance looks wrong after a failed call.
Subscription fees may be reviewed case by case based on usage, receipt status, tax handling, and whether credits were consumed.
Unused add-on credit packs may be reviewed for refund eligibility. Used credits and delivered provider results are generally not refundable.
Email support@aieditorrsp.net with your account email, Stripe receipt, plan, and a short explanation.
Billing and credits: AI Editor RSP is operated by Nextfield Labs LLC, Wyoming, USA. Google login, Stripe Checkout, Stripe Tax collection fields, subscription credits, credit packs, and receipt-backed entitlement records are wired through the production backend. Stripe remains the payment processor, not a Merchant of Record; filing, remittance, support, and refund obligations remain with the operator.